Your trust is our prime concern. That’s why we prioritize secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. By using the website, you indicate that you understand, agree, and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website.

This privacy policy is an electronic record in the form of an electronic contract. This privacy policy is a legally binding document between you and omorder. The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of omorder and the terms “You” /”Your” / “Yourself” refer to the users. The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly) in electronic form by use of the website or by other means and will govern the relationship between you and omorder for your use of the website.

This Privacy Policy explains how the Site gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, discloses and protects such information through the Site. This detailed privacy policy enables you to take informed decisions in dealings with us.

By registering with omorder.com, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through omorder.com is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by omorder as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person

So we promise that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence is our highest priority.

 

omorder has provided this Privacy Policy to familiarize You with:

  • The type of data or information that You share with or provide to us and that we collect from You;
  • The purpose for collection of such data or information from You;
  • Omorder’s information security practices and policies; and
  • Omorder’s policy on sharing or transferring your data or information with third parties. This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. Your continued use of Website or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy.

 

Information collected and storage of such Information:

The “Information” (which shall also include data) provided by You to Omorder or collected from You by Omorder may consist of “Personal Information” and “Non-Personal Information”.

 Personal Information:

Personal Information is Information collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

  • Your user name along with Your password,
  • Your name,
  • Your address,
  • Your telephone number,
  • Your e-mail address or other contact information,
  • Your date of birth,
  • Your gender,
  • Information regarding your transactions on the Website, (including sales or purchase history),
  • Your financial information such as bank account information or credit card or debit card or other payment instrument details including OTP,
  • Internet Protocol address,
  • Any other items of ‘sensitive personal data or information’,
  • Identification code of your communication device which You use to access the Website or otherwise deal with any Omorder entity,
  • Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of You:
    • registering as a user on the Website,
    • registering as a seller on the Website,
    • Availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with Omorder’s customer service by phone, email or otherwise or posting user reviews on the items available on the Website, or
    • Otherwise doing business on the Website or otherwise dealing with any Omorder entity. We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with any Omorder entity through social media services or when you connect any Website to social media services, you are authorizing Omorder to collect, store, and use and retain such information and content in accordance with this Privacy Policy.

 

Non-Personal Information:

Omorder may also collect information other than Personal Information from You                     through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Omorder to identify You personally. This Non-Personal Information may include:

  • Your geographic location,
  • details of Your telecom service provider or internet service provider,
  • the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
  • the operating system of Your system, device and the Website You last visited before visiting the Website,
  • The duration of your stay on the Website is also stored in the session along with the date and time of your access; Non-Personal Information is collected through various ways such through the use of cookies. Omorder may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Website.
  • Ads: Omorder may use third-party service providers to serve ads on Omorder’s behalf across the internet and sometimes on the Website. They may collect Non-Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website. Please do note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.
  • Your installed packages information

You hereby represent to Omorder that:

  • the Information you provide to Omorder from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Omorder.
  • your providing the Information to Omorder and Omorder’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
  • Omorder and each of Omorder entities officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to Omorder. You shall indemnify and hold harmless Omorder and each of Omorder entities officers, directors, contracts or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
  • Your Information will primarily be stored in electronic form however certain data can also be stored in physical form.
  • Purpose for collecting, using, storing and processing Your Information Omorder collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of Omorder entities and shall include the following:
    • to facilitate Your use of the Website or other services of Omorder entities;
    • to respond to Your inquiries or fulfill Your requests for information about the various products and services offered on the Website;
    • to provide You with information about products and services available on the Website and to send You information, materials, and offers from Omorder;
    • to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
    • to send You surveys and marketing communications that Omorder believes may be of interest to You;
    • to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
    • to help You address Your problems incurred on the Website including addressing any technical problems;
    • if You purchase any product or avail of any service from the Website, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
    • for proper administering of the Website;
    • to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
    • to improve the services, content and advertising on the Website;
    • to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications;
    • to facilitate seamless purchase experience while making a transaction by pre-populating the OTP received through SMS by you
    • to facilitate various programs and initiatives launched by Omorder or third party service providers and business associates
    • to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments
    • to conducting academic research and surveys
    • to protect the integrity of the Website;
    • to respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
    • to conduct analytical studies on various aspects including user behavior, user preferences etc.;
    • to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
    • to implement information security practices;
    • to determine any security breaches, computer contaminant or computer virus;
    • to investigate, prevent, or take action regarding illegal activities and suspected fraud,
    • to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
    • to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law that is likely to have an adverse impact on the services provided on any Website or by Omorder;
    • to enable a potential buyer or investor to evaluate the business of Omorder. You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the Omorder entities or any person on their respective behalf, and the collection of Information is necessary for the Purposes.

Sharing and disclosure of Your Information:

You hereby unconditionally agree and permit that Omorder may transfer, share, disclose or part with all or any of Your Information to various Omorder entities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Omorder under applicable law.

You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when Omorder transfers Your Information to any other entity.  Omorder will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.

You unconditionally agree and permit Omorder to access and read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number.

Omorder may share statistical data and other details (other than Your Personal Information) without your express or implied consent to facilitates various programs or initiatives launched by Omorder, its affiliates, agents, third party service providers, partners or banks & financial institutions, from time to time. We may transfer/disclose/share Information (other than Your Personal Information) to those parties who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys. These affiliates and third party service providers shall adhere to confidentiality obligations consistent with this Privacy Policy. Notwithstanding the above, We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Omorder. In such case, We may share Your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties’ policies, terms and conditions and we are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.

Omorder may also share Personal Information if Omorder believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.

We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.

As per Chapter 10 of Privacy Act 2075 (2018)  you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes as per chapter 6 of the Privacy Act 2075 (2018) (Privacy Relating to Data). 

 Further Acknowledgements

You hereby acknowledge and agree that this Privacy Policy:                                   

  • is clear and easily accessible and provide statements of omorder policies and practices with respective to the Information;
  • provides for the various types of personal or sensitive personal data of information to be collected;
  • provides for the purposes of collection and usage of the Information;
  • provides for disclosure of Information; and
  • provides for reasonable security practices and procedures.